Great article, important takeaway is there's no such thing as bad press.

nline services go …ho-hum and fundamentally irritating component of the modern workday is, actually, kind of critical. The New York Times and Wall Street Journal and everybody else covered the outage in real time bordering on national crisis, as if some core piece of digital infrastructure had failed. Online services go down all the time, but only the big ones — Twitter, Amazon, Google — attract suc…
Slack’s Outage Was the Best Thing That Could Have Happened to the Company
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Rob Walker
Sam Wolf
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Jan 6, 2021
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Great article, important takeaway is there's no such thing as bad press.
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Written by Sam Wolf1.2K Followers
·8.8K Following
Father | Writer | eCommerce Legend | Cat Person | On a mission to learn, connect and contribute useful knowledge within the Medium realm.
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